Short Courses

Learn with the specialist centre for foods, tourism, hospitality and events.

Duration

6 Hours

Schedule

10:00 am - 4:00 pm

Includes a half an hour lunch break

- Once the online course has been purchased, and enrolment form completed, you will be e-mailed a login details that give you access to the course learning materials to read in advance.

- Zoom invitation:  A day before the course commencement date, you will be e-mailed a Zoom invitation to join the class on the day.

Group booking inquiries: please send your enquiry to short course coordinator teamshortcourses@angliss.edu.au

Prerequisites

- PC/ laptop, with internet, Speakers, a microphone, and webcam either built-in or attached to your computer, students have to be seen & heard during course duration for 6 hours.

- Phones are not recommended.

Please note:  A good Understanding of written and spoken English is required to undertake this course: if not, you will need to enrol for the Face to Face RSA short course we offer, and will be required to organise a NATTI interpreter to be present in the class to Translate: Please advise prior to the class if you are bringing an interpreter.

What You Learn

- Skills and knowledge necessary to contribute a safe and enjoyable environment in licensed premises.

- Best practice strategies for responsible service, harm minimisation and duty of care and your legal responsibilities.

- An understanding of the Victorian liquor industry, benefits of responsible service, underage, packaged liquor, functions and dealing with problem patrons.

 

What You Get

Students successfully completing the RSA short course will received (via email):-

- Liquor Control Victoria (LCV) branded RSA certificate, on the day (this certificate only valid in Victoria)

- Nationally Recognised Statement of Attainment SITHFAB021 RSA (within 2-3 weeks).

- Employment Skills.

Materials to Bring

Photo identification to be shown (i.e. driver’s license, passport, Keypass, Proof of Age Card, etc.)

Note pad and pen for notetaking.

Must Provide USI number, to create your USI number please visit http://www.usi.gov.au/Pages/default.aspx

Dress Code

Neat casual

Date
Location
Places Remaining
Date Tuesday, 16 Jul 10:00 AM to 04:00 PM
Location
Online Delivery via Zoom Virtual classes
Places Remaining
12
Date Monday, 29 Jul 10:00 AM to 04:00 PM
Location
Online Delivery via Zoom Virtual classes
Places Remaining
20
Date Monday, 05 Aug 10:00 AM to 04:00 PM
Location
Online Delivery via Zoom Virtual classes
Places Remaining
17
Date Friday, 09 Aug 10:00 AM to 04:00 PM
Location
Online Delivery via Zoom Virtual classes
Places Remaining
18
Date Friday, 16 Aug 10:00 AM to 04:00 PM
Location
Online Delivery via Zoom Virtual classes
Places Remaining
18
Date Friday, 23 Aug 10:00 AM to 04:00 PM
Location
Online Delivery via Zoom Virtual classes
Places Remaining
18
Date Tuesday, 03 Sep 10:00 AM to 04:00 PM
Location
Online Delivery via Zoom Virtual classes
Places Remaining
18
Date Friday, 06 Sep 10:00 AM to 04:00 PM
Location
Online Delivery via Zoom Virtual classes
Places Remaining
18
Date Tuesday, 10 Sep 10:00 AM to 04:00 PM
Location
Online Delivery via Zoom Virtual classes
Places Remaining
18
Date Friday, 13 Sep 10:00 AM to 04:00 PM
Location
Online Delivery via Zoom Virtual classes
Places Remaining
18
Date Tuesday, 17 Sep 10:00 AM to 04:00 PM
Location
Online Delivery via Zoom Virtual classes
Places Remaining
18
Date Friday, 27 Sep 10:00 AM to 04:00 PM
Location
Online Delivery via Zoom Virtual classes
Places Remaining
18
Date Friday, 04 Oct 10:00 AM to 04:00 PM
Location
Online Delivery via Zoom Virtual classes
Places Remaining
18
Date Tuesday, 08 Oct 10:00 AM to 04:00 PM
Location
Online Delivery via Zoom Virtual classes
Places Remaining
18
Date Friday, 11 Oct 10:00 AM to 04:00 PM
Location
Online Delivery via Zoom Virtual classes
Places Remaining
18
Date Tuesday, 15 Oct 10:00 AM to 04:00 PM
Location
Online Delivery via Zoom Virtual classes
Places Remaining
18
Date Tuesday, 22 Oct 10:00 AM to 04:00 PM
Location
Online Delivery via Zoom Virtual classes
Places Remaining
18
Date Friday, 25 Oct 10:00 AM to 04:00 PM
Location
Online Delivery via Zoom Virtual classes
Places Remaining
18
Date Monday, 28 Oct 10:00 AM to 04:00 PM
Location
Online Delivery via Zoom Virtual classes
Places Remaining
18

Our RSA short course via zoom is interactive, and delivered in real-time via Zoom by experts and Experienced trainers in hospitality, you will have the chance to ask questions and join in activities, just as you would in any face to face class.

RSA Training is mandatory for licensees and staff selling, offering or serving liquor for general, on-premises, late night and packaged liquor licenses.

This course applies to any staff in Victoria working where alcohol is sold or served, including all types of hospitality, tourism and events venues. Packaged liquor outlets and wineries, breweries and distilleries.

RSA training covers the following:

How to recognise and professionally deal with intoxicated customers and underage persons. Creation of safe and social atmospheres' at venues. An understanding of liquor licensing requirements of staff enabling course participants to be industry ready and confident.

The Nationally Accredited Statement of Attainment SITHFAB021 RSA describes the:

Performance outcomes. Skills and knowledge required to responsibly sell or serve alcohol. Covers RSA skill and knowledge requirements common across Australia. (In some cases after completion of this unit, some jurisdictions liquor authorities require candidates to complete a bridging course to address the specific differences between states and territories).

Please Note:

  • Learners must be 16 years of age and over at the time of course commencement, students will not be able to use the LCV RSA certificate until they are age of 18th years old.
  • The LCV RSA certificate is valid for three years, and then students will need to complete an online RSA refresher course every 3 years and before the RSA certificate expiry date, this course is free.
  • To complete online refresher course, please visit: https://www.vic.gov.au/responsible-service-alcohol-training#rsa-refresher-course

Please download and save all these training resources to your desk top as you will need them open on the day of the training:

  • How to use the RSA workbook (instructions) RSA workbook SITHFAB021 training manual.
  • Breaches under the Liquor control Reform Act factsheet.
  • Responsible Liquor Advertising and Promotions factsheet.
  • Role play (x3)

Assessment:

You must remain in view of the trainer, clearly visible, you must not turn off your camera. Mobile phones must be off. The assessment must be completed in one sitting (there is no option to save your answers and return to the assessment at a later time)

You will be assessed on:

  • Active participation.
  • Role Play.
  • Answering questions oline.

Assessment 1: Questions

This assessment consists of three parts:

  • Part 1: Multiple-choice-single correct answers.
  • Part 2: True of False Statements.
  • Part 3: Multiple-choice -Multiple correct answers (as stated per question)

Time allowed: 45 minutes, per task, you have 2 attempts to complete the assessment. The passing score is %100.

Assessment 2: Role play x3

Three separate role-play scenarios, whilst undertaking these practical demonstrations, students must remain in view of the trainer, as you need to be observed by the trainer:

  • Role-play 1: Drug Affected.
  • Role-play 2: Emotional Distress.
  • Role-play 3: No Food.

You Might Like ...

Upcoming date: Monday, 22 Jul 2024
Upcoming date: Monday, 15 Jul 2024