Duration
This course is self-paced. It typically takes 4-6 hours to complete. Delivery combines online learning and assessment with practical demonstration of skills assessment via video from a suitable physical simulated environment
Schedule
Trainer/Assessor available between 9am and 5pm Mon-Fri.
Reception for general enquiries available between 830am and 430pm Mon-Fri.
What You Learn
The online learning is broken into several topics or sections. At different points you will be asked to complete a knowledge check correctly before progressing to the next section.
Once you have completed all the topics, you will be required to complete a written assessment where you are required to answer a variety of questions correctly.
You will also complete a practical demonstration task where you will be required to upload your responses by video.
You will be given three attempts to satisfactorily complete all tasks.
What You Get
On satisfactory completion of the course, you will receive an interim certificate, allowing you to serve alcohol across NSW. The interim certificate is valid for 90 days. Once expired you cannot serve alcohol on licensed premises. You will then need to visit Service NSW to get your Competency Card which is valid for 5 years.
A Nationally Recognised Statement of Attainment for the unit of competency SITHFAB021
Materials to Bring
To complete this online course you will need:
A desktop computer, tablet or smartphone with an internet connection.
Speakers or headphones.
A video recording device, such as a webcam or smartphone.
As this course is accredited against the National Units of Competency we are required to assess your Language Literacy and Numeracy skills as part of our compliance with the Standards for RTO's Registration prior to starting the course.
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Dress Code
N/A
This Responsible Service of Alcohol (RSA) training is endorsed by Liquor and Gaming NSW (L&GNSW).
The Responsible Service of Alcohol course is part of the NSW Government’s ongoing commitment to the implementation of responsible drinking practices. This accredited program has been developed to meet the identified needs of industry stakeholders and the community across NSW as well as addressing the required learning outcomes within liquor and licensing.
If you wish to obtain employment in the sale of liquor or you have employees involved in the sale of liquor, you are required to complete the RSA. The course involves understanding the legalities & responsibilities of supplying, selling and serving alcohol, facts about alcohol, monitoring the premises and examples for harm minimisation when dealing with alcohol related issues
Once you have purchased the online course, you will receive an email confirmation with your Username and Password to access the online Learning Management System in order to undertake the course.
Other important information before starting:
- A good understanding of written and spoken English is required to undertake this course
- Trainers & Assessors are available to provide assistance to RSA Online students by calling 02 9125 5111 Monday to Friday from 9:00am -5:00pm. General enquiries are also welcome in this time.
- The verification of enrolment information including USI and photo ID is completed during office hours. If you commence your course over the weekend, you will need to wait until the next business day to access the learning and assessment resources.
- During our course enrolment process you will be asked to provide your USI - or if you don't already have one, we will help you through the process of applying for your USI online. It is essential that the details you provide when applying for your USI match with the details and primary ID that you provide to us when you enrol for our Online RSA. This is because these details must match for your statement of attainment to be validated by the government system, otherwise this may cause issues with the validity of your qualification.
- Please note that personal information on our enrolment form captures data that is required to create your competency card. As such please be aware that this is used and shared with L&GNSW.
- You have 30 days from the date of your account being created to complete your course work. After this time your account will be suspended and you will need to re-enrol into the course again. You may access your course as many times as needed during your enrolment period.
- During this course and in order to validate the identity of the student for whom the final certificate will be issued, L&GNSW require the provider to assure the identity of the student. Please be aware that as part of our enrolment process you will be required to provide Photo ID. Before commencing each new video task, you will be prompted to hold your Photo ID up to the webcam in order to match.
Do you already have a competency card?
If your Competency Card has expired within the last 28 days, DO NOT enrol in this course.
Students who hold a competency card that is due to expire shortly (or within 28 days of expiry) are not expected to complete a full RSA training, instead they are required to complete the online refresher training administered by L&GNSW.
L&GNSW provide a 28-day grace period in which to renew your RSA qualification by completing the online refresher training. If your Competency Card expiry falls outside the 28-day grace period, you will be required to complete a full RSA training.
If you have already been issued with an interim certificate or competency card within the last 5 years, PLEASE REVIEW the following information provided by L&G NSW here.
What happens if my Interim Certificate is expired?
Where a student holds an expired Interim Certificate, Liquor and Gaming NSW deem your RSA competency to still be valid. The ATP Portal does not allow a second Interim Certificate to be issued. You can still apply for your Competency Card with an expired interim certificate. The Competency Card expiry date will be post-dated five years from the date the Interim Certificate was issued.
What happens if I already hold a competency card and undertake a second RSA training course? Am I issued a new competency card? Is the expiry date on the current competency card extended?
Note: Completing a full course through an approved training provider prior to the expiry of your or Competency Card will not extend the expiry date on your current card.
I have completed my RSA in another state.
If you have completed an RSA course in another state, you may be eligible to complete a bridging course: Responsible Service of Alcohol (RSA) – Liquor & Gaming NSW