Duration
6 Hours
Schedule
9:00 am - 3.00 pm
Duration Include half an hour lunch break.
Convenient CBD location, 3-5 minutes walking from Flagstaff and Southern Cross stations.
For group booking, inquiries please send your enquiry to short course coordinator team: shortcourses@angliss.edu.au
Prerequisites
IMPORTANT INFORMATION -
- Upon successful purchase of the course and after completion of the online enrolment form, students will receive an email containing their login details. These credentials will grant student's access to the SITHFAB021 - Provide Responsible Service of Alcohol Learner Guide, as well as additional course resources.
- Download and save the Learner Guide (workbook) to your device in advance. This will allow you to review it and prepare for the course. Having a prior understanding of the course materials will help you get the most out of your learning experience.
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What You Learn
- Skills and Knowledge necessary to contribute a safe, enjoyable environment in licensed premises.
- An understanding of alcohol, liquor laws and your responsibilities as a server.
- Best practice strategies for responsible service, harm minimisation and duty of care.
What You Get
Student will receive the statement of attainement via email upon successful course completion
Nationally Recognised Statement of Attainment: SITHFAB021 RSA- will be emailed from: noreply@myequals.net , within 2-3 weeks
LCV Certificate
Materials to Bring
- Photo Identification (e.g., driver’s license, passport, etc.)
- To get both RSA certificates, USI number must be provided. Failing to provide a USI or providing an incorrect USI during enrollment will delay the certificate issuance. To create your USI number, please visit: http://www.usi.gov.au/Pages/default.aspx
Pen, a device with internet connection such as tablet, laptop etc.
Dress Code
Neat Casual
RSA Training is mandatory for licensees and staff selling, offering or serving liquor for general, on-premises, late night and packaged liquor licenses.
This course applies to any staff in Victoria working where alcohol is sold or served, including all types of hospitality, tourism and events venues. Packaged liquor outlets and wineries, breweries and distilleries.
RSA training covers the following:-
- How to recognise and professionally deal with intoxicated customers and underage persons.
- Creation of safe and social atmospheres' at venues.
- An understanding of liquor licensing requirements of staff enabling course participants to be industry ready and confident.
Please Note:
- Learners must be 16 years of age and over at the time of course commencement, students will not be able to use the LCV RSA certificate until they are age of 18th years old.
- The LCV RSA certificate is valid for three years, and then student's will need to complete and online RSA refresher course every 3 years and before their RSA certificate expiry date. The Online RSA refresher course is Free.
- To complete online RSA refresher course, please visit: https://www.vic.gov.au/responsible-service-alcohol-training#rsa-refresher-course.
- Enrolment form MUST be completed prior to recieving both certificates
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This course is made up of 2 parts:
- an LCV-approved RSA course – delivered by us
- Sexual Harassment and Assault: Recognise, Prevent and Respond module – provided by Liquor Control Victoria (LCV)
The RSA course will be run by us and will take 6 hours to complete.
Once you have successfully completed the RSA course (see below for timeframes), you will receive an email asking you to create an account on the LCV Learning Hub, where you can complete the next part of the training.
Sexual Harassment and Assault: Recognise, Prevent and Respond is an online training module that supports staff to better understand and respond to sexual harassment and assault when it occurs in licensed venues and stores. It will take 60 minutes to complete.
Once you have successfully completed both components, you can download your RSA Certificate of Completion from the LCV Learning Hub and provide it to your employer.
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Assessments
Assessment 1: Questions (Online Quiz) This must be completed within 7 days of the face to face session.
The passing score is 100% and students will get two attempts
Assessment 2: Role Play x 3 - (This assessment will be completed in class and graded within 7 days of the face to face session)
Three separate role-play scenarios
- Role-play 1: Drug Affected
- Role-play 2: Emotional Distress.
- Role-Play 3: No Food
PLEASE NOTE the grading of the practical assessments will take 7 days from the day of the session. Once you have successfully completed both these assessments, you will receive an email from LCV asking you to create an account on the LCV Learning Hub, where you can complete the next part of the training and receive the LCV Certificate.
If you have any further queries, please call short course on 03 9606 2202 or email ShortCourses@angliss.edu.au