Duration
6.5 hours
Schedule
9:00 am - 3.30 pm
Duration Include half an hour lunch break.
Please Note: If you feel unwell, please stay and home and contact us immediately to reschedule your class.
Prerequisites
A good understanding of written and spoken English is required to undertake this course; if not, you will be required to organise a NATTI interpreter to be present in the class to translate; please advise prior to the class if you are bringing an interpreter.
What You Learn
* Skills and Knowledge necessary to contribute a safe, enjoyable environment in licensed premises.
* An understanding of alcohol, liquor laws and your responsibilities as a server.
* Best practice strategies for responsible service, harm minimisation and duty of care.
What You Get
Important Note:
· To Get the LCV RSA Certificate, student has to be at least 15 Years old.
· Students are not able to use the LCV RSA until they are age of 18th year old.
* Nationally recognised Statement of Attainment; SITHFAB021 Provide responsible service of alcohol, within 2-4 weeks.
* Employment Skills
* Upon successful completion of the RSA training, you will receive your Offcial LCV RSA Certificate (PDF) , will be emailed to your email address on Next Business Day.
Materials to Bring
Photo Identification (ie..driver's license, passport, etc).
Pen
Dress Code
* Neat Casual
This course applies to any staff working where alcohol is sold or served, including all types of hospitality, tourism and events venues, packaged liquor outlets and wineries, breweries and distilleries.
RSA training is mandatory for licensees and staff selling, offering or serving liquor for general, on-premises, late night and packaged liquor licences.
RSA training includes classroom delivery, student involvement in group activities, customer service practice (role plays) .
This face to face training covers how to recognise and professionally deal with intoxicated customers and underage persons, creation of safe and social atmospheres at venues and an understanding of liquor licensing requirements of staff, enabling course participants to be industry ready and confident.
Upon successful completion of the RSA training, you will receive your LCV branded certificate via email the following business day and your nationally recognised statement of attainment "SITHFAB021 – Provide responsible service of alcohol" will be processed within two weeks.
Assessment
- Assessment comprises a mix of active participation, practical demonstrations, and completion of written questions.
- Knowledge questions x 23–100% pass rate. This is an open book assessment and requires the participant to correctly answer 23 questions.
- Please note; this task will be assessed in class and the above preparation will assist in your successful completion
- LCV RSA Questions X 20 – 70% Pass rate (this test will be provided and completed during the class on the day).
On successful completion of the RSA training, you will receive your LCV branded Certificate on the next business day then your nationally recognised statement of attainment "SITHFAB021 – Provide responsible service of alcohol".
The LCV RSA certificate is valid for three years, then you need to complete an online RSA refresher course every 3 years and before the expiry date.