Duration
6 Hours
Schedule
9:00 am - 3.00 pm
Duration Include half an hour lunch break.
Convenient CBD location, 3-5 minutes walking from Flagstaff and Southern Cross stations.
For group booking, inquiries please send your enquiry to short course coordinator team: shortcourses@angliss.edu.au
Prerequisites
IMPORTANT NOTE:
- Upon successful purchase of the course and after completion of the online enrolment form, students will receive an email containing their login details. These credentials will grant student's access to the SITHFAB021 - Provide Responsible Service of Alcohol Learner Guide, as well as additional course resources.
- Download and save the Learner Guide (workbook) to your device in advance. This will allow you to review it and prepare for the course. Having a prior understanding of the course materials will help you get the most out of your learning experience.
- The learner guide provided in class is a returned copy and is for in-class reference only.
Please note: A good understanding of both written and spoken English is required to undertake this course. If you do not meet this requirement, you will need arrange for a NAATI-certified interpreter to be present in the class for translation.
Please inform short courses team prior to course commencement date if you will bringing an interpreter.
What You Learn
- Skills and Knowledge necessary to contribute a safe, enjoyable environment in licensed premises.
- An understanding of alcohol, liquor laws and your responsibilities as a server.
- Best practice strategies for responsible service, harm minimisation and duty of care.
What You Get
- Upon successful completion of the RSA short course, you will receive two RSA certificates via email:
1- Liquor Control Victoria (LCV) branded RSA certificate, issued on the day. This certificate is only valid in Victoria.
2- Nationally Recognised Statement of Attainment: SITHFAB021 RSA- This certificate will be emailed to student's email address with in 2-3 weeks , it will be sent from noreply@myequals.net.
- Employment Skills
Materials to Bring
Photo Identification (ie..driver's license, passport, etc).
- To get the RSA certificates, USI number must provide, to create your USI number, please visit: http://www.usi.gov.au/Pages/default.aspx
Pen
Dress Code
Neat Casual
RSA Training is mandatory for licensees and staff selling, offering or serving liquor for general, on-premises, late night and packaged liquor licenses.
This course applies to any staff in Victoria working where alcohol is sold or served, including all types of hospitality, tourism and events venues. Packaged liquor outlets and wineries, breweries and distilleries.
RSA training covers the following:-
- How to recognise and professionally deal with intoxicated customers and underage persons.
- Creation of safe and social atmospheres' at venues.
- An understanding of liquor licensing requirements of staff enabling course participants to be industry ready and confident.
The Nationally Accredited Statement of Attainment SITHFAB021 RSA describes:
- The performance outcomes.
- Skills & knowledge required to responsibly sell or serve alcohol
- Covers RSA sill and knowledge requirements common across Australia (In some cases after completion of this unit, some jurisdictions liquor authorities require candidates to complete a bridging course to address the specific differences between states and territories).
Please Note:
- Learners must be 16 years of age and over at the time of course commencement, students will not be able to use the LCV RSA certificate until they are age of 18th years old.
- The LCV RSA certificate is valid for three years, and then student's will need to complete and online RSA refresher course every 3 years and before their RSA certificate expiry date. The Online RSA refresher course is Free.
- To complete online RSA refresher course, please visit: https://www.vic.gov.au/responsible-service-alcohol-training#rsa-refresher-course.
- Enrolment form MUST be completed prior to recieving both certificates
Assessment:
You will be assessed on:
- active participation
- role play
- answering questions.
Assessment 1: Questions
This assessment consist of three parts:
- Part 1: Multiple-Choice- Single correct answers.
- Part 2: True of False Statements
- Part 3: Multiple-choice-Multiple correct answers ( as stated per question)
The passing score is 100%.
Assessment 2: Role Play x 3
Three separate role-play scenarios
- Role-play 1: Drug Affected
- Role-play 2: Emotional Distress.
- Role-Play 3: No Food
If you have any further queries, please call short course on 03 9606 2202 or email ShortCourses@angliss.edu.au