Gain Confidence to respectfully interact with anyone with disability in this self-paced online course
Learn to better support the 1 in 5 Australians who live with disability.
This interactive online training is developed with Travellers Aid and designed to improve participants’ understanding of, and confidence to communicate with, people with disability, both in the workplace and everyday life.
Travellers Aid are a Victorian based organisation that exists to empower people with disability or mobility related challenges to connect, engage and participate in their community.
Who should undertake this training?
Anyone working to provide a high level of service across a broad range of industry sectors will benefit from undertaking this training. It will ensure that you can serve all of your community with confidence and respect, especially those with disabilities.
What you get:
Participants will enjoy learning from the engaging content and real-life scenarios presented throughout. The training features some of Australia’s most successful Paralympians who reveal their own personal experiences of living with disabilities and the things that matter most to them in accessing customer service.
The training uses a combination of video and text materials as well as quizzes that together ensure a well-rounded understanding of a variety of disabilities.
Together with these training tools, users can download informative PDF’s that ensure they can continue to revisit the information as needed after the completion of the course.
Once you have purchased the online training, you will receive an automated email confirmation with your Username and Password to access the online Learning Management System.
On successful completion of the online training, you will be able to print your Certificate of Completion.