Short Courses

Learn with the specialist centre for foods, tourism, hospitality and events.

Infection Control Skill Set [RETAIL-HLTSS00065] - valid in Victoria only


“Please Note ,  People are only able to register for one course of the Infection Control Courses Either the Infection Control Skill Set (FOOD HANDLING -HLTSS00066) or the Infection Control Skill Set (RETAIL-HLTSS00065)” .

Cost – Free training funded by the Victorian Government


COVID-19 has impacted infection control standards and requirements within a range of job roles. William Angliss Institute, with the Commonwealth and State Governments have developed training to rapidly up-skill people within the sectors of Retail and Food Handling. This hospitality focused Skill Set has been developed to support relevant retail workers and their employers in responding to the infection risks posed by the COVID-19 pandemic.

 This Infection Control short course is made up of one nationally recognised unit of competency; HLTINFCOV001 – Comply with infection prevention and control policies and procedures. It covers the following:

  • Follow standard and additional precautions for infection prevention and control
  • Identify infection hazards and assess risks
  • Follow procedures for managing risks associated with specific hazards

 What are the type and range of applicable workplaces for this Skill Set?

  • Large and small businesses
  • Rural, regional and metropolitan areas
  • Stand alone stores or those in shopping centres
  • Cinemas and game arcades
  • Convenience stores, including petrol stations
  • Supermarkets
  • Retail areas within beauty salons, hairdressing salons, barbers and sporting facilities; including gyms
  • Indoor/outdoor markets
  • Museums and galleries
  • Online retail; having a relationship with either a physical store or a warehouse

 Who is eligible for this free course?

There are strict eligibility requirements that MUST be met by those who wish to participate in this funded training program. Eligible participants include:

  • Any person who is eligible to volunteer or work in Victoria, regardless of their citizenship or residency status;
  • Currently employed in a customer facing role; and,
  • Have not previously completed the individual Skill Set they are enrolling in.

 If the above requirements don’t reflect your current situation, please contact the Short Courses team to discuss your options.

Once the online course has been booked, participants will be emailed an Enrolment Form, Pre-Training Review Form and an Employer Declaration. Participants are also required to supply photographic ID. This paperwork and all associated information contained within it must be completed and returned.  All information that is supplied is used for Government reporting purposes only, as the purchased Skill Set is a nationally accredited unit.

When all required paperwork is returned, participants will be contacted by their trainer and emailed a username and password to access the online Learning Management System in order to undertake the course.

Participants will have one month from the online enrolment date to complete the unit and, upon successful completion of the online course, will receive a William Angliss statement of attainment.

PLEASE NOTE:  The creation of user accounts to access the online course is a manual operation and therefore takes place during office hours only and not over the weekend

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