Short Courses

Learn with the specialist centre for foods, tourism, hospitality and events.

Infection Control Skill Set [RETAIL-HLTSS00065] - For Victoria

Cost – Free – Funded by the Victorian Government if all eligibility criteria are met


COVID-19 has impacted infection control standards and requirements within a range of job roles. William Angliss Institute, with the Commonwealth and State Governments have developed training to rapidly up-skill people within the sectors of Retail and Food Handling. This hospitality focused Skill Set has been developed to support relevant retail workers and their employers in responding to the infection risks posed by the COVID-19 pandemic.

 This Infection Control short course is made up of one nationally recognised unit of competency; HLTINFCOV001 – Comply with infection prevention and control policies and procedures. It covers the following:

  • Follow standard and additional precautions for infection prevention and control
  • Identify infection hazards and assess risks
  • Follow procedures for managing risks associated with specific hazards

 What are the type and range of applicable workplaces for this Skill Set?

  • Large and small businesses
  • Rural, regional and metropolitan areas
  • Stand alone stores or those in shopping centres
  • Cinemas and game arcades
  • Convenience stores, including petrol stations
  • Supermarkets
  • Retail areas within beauty salons, hairdressing salons, barbers and sporting facilities; including gyms
  • Indoor/outdoor markets
  • Museums and galleries
  • Online retail; having a relationship with either a physical store or a warehouse

 Who is eligible for this free course?

There are strict eligibility requirements that MUST be met by those who wish to participate in this funded training program. Eligible participants include:

  • Any person who is eligible to volunteer or work in Victoria, regardless of their citizenship or residency status;
  • Currently employed in a customer facing role; and,
  • Have not previously completed the individual Skill Set they are enrolling in.

 If the above requirements don’t reflect your current situation, please contact the Short Courses team to discuss your options.

As this course is Government funded, participants will need to apply to take part in the training. By following the link below, you will be redirected to the WAI Corporate Website, where you will need to complete the online enrolment form. Our Student Contact team will review your application and once assessed as meeting all requirements, you will be offered a place. On acceptance of the offer, you will be contacted by your trainer to complete an Employer Declaration.

All information that is supplied is used for Government reporting purposes only as the purchased Skill Set is a nationally accredited unit.

When all required paperwork is returned, participants will be contacted by their trainer and emailed a username and password to access the online Learning Management System in order to undertake the course.

Participants will have one month from the online enrolment date to complete the unit and, upon successful completion of the online course, will receive a William Angliss statement of attainment.

 Please click on the below link for enrolment details:

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