Short Courses

Learn with the specialist centre for foods, tourism, hospitality and events.

The Sales for Managers online course comprises of 2 nationally recognised units of competency (SIRXSLS406 – Manage sales and service delivery and SIRXSLS004 – Drive sales results), and covers:

  • The knowledge required to monitor, maintain and improve sales and service delivery via the use of market research, developing new markets, and marketing products and services within the culture of the overall store policy;
  • Developing and maintaining excellence in sales and service delivery by ensuring the provision of a well-resourced working environment for fellow staff; and,
  • The skills and knowledge required to develop and implement a plan to drive sales results in a retail marketplace.

Upon successfull completion of this online course, participants will receive a William Angliss statement of attainment.

Participants will have 3 months from the enrolment date online to complete the two units.

Once the online course has been purchased, participants will be emailed an Enrolment Form. This Enrolment Form and all associated information contained within it must be completed. All information that is supplied is used for Government reporting purposes only as the purchased Short Course is made up of Nationally accredited units.

Once all required paperwork is returned, you will be contacted by your Trainer and emailed a Username and Password to access the online Learning Management System in order to undertake your course. On successful completion of the course a certificate of completion will be posted to you.

PLEASE NOTE: The creation of user accounts is a manual operation and therefore takes place Monday to Friday, 9am to 5pm.

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