The Marketing for Frontline Staff online course comprises of 2 nationally recognised units of competency (SIRXSLS001 – Sell to the retail customer and SITXMPR002 – Create a promotional display or stand), and covers:
- The performance, skills and knowledge required to deliver quality customer service to retail customer;
- The ability to determine customer needs, match products and services to their needs, and facilitate a sale;
- Creating a display or stand for the promotion of a product or service; and,
- The ability to identify the objectives of the promotion, determine who the audience will be, select all display components and assemble the display or stand.
Upon successfull completion of this online course, participants will receive a William Angliss statement of attainment.
Participants will have 3 months from the enrolment date online to complete the two units.
Once you have purchased the online course you will be emailed a Username and Password to access the online Learning Management System in order to undertake your course. On successful completion of the course a certificate of completion will be posted to you.
PLEASE NOTE: The creation of user accounts is a manual operation and therefore takes place Monday to Friday, 9am to 5pm.