The Accommodation Services online course is comprised of 3 nationally recognised units of competency (SITTTSL005 – Sell tourism products and services, SITHACS008 – Provide accommodation reception services and SITXCCS002 – Provide visitor information), and covers:
- The performance outcomes, skills and knowledge required to proactively sell tourism, travel, hospitality or event products;
- What is required to check guests in and out of commercial accommodation establishments; and,
- Information on accessing general information on facilities, products and services available in the local area and to provide this to visitors.
Once the online course has been purchased, participants will be emailed an Enrolment Form. This Enrolment Form and all associated information contained within it must be completed. All information that is supplied is used for Government reporting purposes only as the purchased Short Course is made up of nationally accredited units.
Once all required paperwork is returned, you will be contacted by your Trainer and emailed a Username and Password to access the online Learning Management System in order to undertake your course.
Participants will have 3 months from the enrolment date online to complete the two units and upon successful completion of the online course, will receive a William Angliss statement of attainment.
PLEASE NOTE: The creation of user accounts to access the online course is a manual operation and therefore takes place during office hours only and not over the weekend. In most cases you should allow 24-48hrs for this process to complete. If you require access sooner, please call 0401 091 245 or email firstname.lastname@example.org and request your access be created (this is available business hours Monday – Fridays only).