Short Courses

Learn with the specialist centre for foods, tourism, hospitality and events.

Duration

4 Hours

Schedule

Please refer to the dates tab above.

The dates for these RSA course are at the reopened Lilydale campus.

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What You Learn

Drink driving issues, recognising intoxication and dealing with problem patrons.

Alcohol and the law and your legal responsibilities.

Strategies for responsible service, harm minimization and duty of care.

What You Get

Victorian RSA (VCGLR) Certificate.

The skills and knowledge necessary to contribute to a safe, enjoyable environment in licensed premises.

Materials to Bring

Pen.

Photo Identification (ie. drivers license, passport, etc).

Dress Code

Neat Casual.

Date
Location
Places Remaining
Date Wednesday, 31 May 12:00 PM to 04:00 PM
Location
LILYDALE CAMPUS - William Angliss Institute 1 Jarlo Dr, Lilydale VIC 3140, Australia (Bulding LB, Room C304)
Places Remaining
19
Date Thursday, 08 Jun 09:00 AM to 01:00 PM
Location
LILYDALE CAMPUS - William Angliss Institute 1 Jarlo Dr, Lilydale VIC 3140, Australia (Bulding LB, Room C304)
Places Remaining
25
Date Wednesday, 14 Jun 05:00 PM to 09:00 PM
Location
LILYDALE CAMPUS - William Angliss Institute 1 Jarlo Dr, Lilydale VIC 3140, Australia (Bulding LB, Room C304)
Places Remaining
23
Date Monday, 19 Jun 01:30 PM to 05:30 PM
Location
LILYDALE CAMPUS - William Angliss Institute 1 Jarlo Dr, Lilydale VIC 3140, Australia (Bulding LB, Room C304)
Places Remaining
23
Date Friday, 30 Jun 12:00 PM to 04:00 PM
Location
LILYDALE CAMPUS - William Angliss Institute 1 Jarlo Dr, Lilydale VIC 3140, Australia (Bulding LB, Room C304)
Places Remaining
20

The Responsible Service of Alcohol training is endorsed by VCGLR .

Undertaking the approved Responsible Service of Alcohol (RSA) program gives participants the skills and knowledge necessary to contribute to a safe, enjoyable environment in licensed premises.

Face-to-face RSA training is mandatory for licensees and staff selling, offering or serving liquor for general, on-premises, late night and packaged liquor licences. Licensees and staff subject to mandatory RSA requirements have one month from the date on which they first sell, offer for sale or serve liquor on the licensed premises to complete an RSA program. They will then need to complete the approved RSA online refresher course within three years of completing their last RSA program.

The RSA program covers a range of topics including:

  • problems associated with excessive consumption
  • alcohol and the law
  • the question of who is responsible for RSA
  • facts about alcohol
  • improving the atmosphere of your premises
  • handling difficult customers.

Please note: A good understanding of written and spoken English is required to undertake this course.