The Coffee Academy William Angliss Institute 555 La Trobe Street Melbourne, Victoria 3000 Australia Phone: 03 9606 2111 Email: Coffee Academy

Conditions of enrolment and general information

Telephone or Fax
Phone (03) 9606 2111 or Fax (03) 9670 1330
between 8.30am – 5.00pm Monday – Friday. Full payment required by credit card.

In Person
Call in between 8.00am – 5.00pm Monday – Thursday or Friday from 8.00am – 4.30pm at the Information Centre. William Angliss Institute

By Mail
Please complete the booking form and attach either a cheque, money order or credit card details for the full cost of the course and mail to the above address.

Who Can Enrol?
Date of birth details are required for these courses plus all other accredited courses. No other prerequisites are necessary for Short Courses unless specified.

Children
Due to occupational health and safety factors persons under the age of 15 years are not permitted to attend courses. It is also deemed unsafe for young children to be in attendance during the courses.

Dress
Due to occupational health and safety factors and the comfort of course participants it is recommended that soft soled flat shoes be worn.

Confirmation of Booking
A confirmation of enrolment letter including receipt, campus map and details of course commencement date, time and location will be mailed prior to the course commencement. Verbal confirmation will be made for enrolments received less than three working days prior to course commencement. Bookings are not confirmed until payment is received.

Nationally recognised courses provide a statement of attainment certificate and can lead to credit in other programs.

Refunds & Transfers

Written requests for a refund that is received five or more working days prior to course commencement will attract a $20.00 administration fee. Requests received less than five working days will attract a 50% enrolment fee. These charges do not apply to courses cancelled by William Angliss Institute. NO refunds apply once classes have commenced. Ten working days should be allowed for refund cheques to be processed. Transfers will only be arranged if requested five or more days before
the commencement of the course from which you wish to transfer.

Course Cancellation

If insufficient enrolments are received, classes may be cancelled. You will be advised of this no later than 48 hours prior to the scheduled course commencement date. If the course is cancelled a full refund will be forwarded to you. Please provide a daytime contact number on your application.

GST

GST has been applied to all courses not determined as a Training for Work or "education" course as defined in the Goods & Services Tax Act 1998. In such courses the fee is included in the advertised cost.

Parking and Transport

There are several car parks in the surrounding area, short-term street parking in nearby streets during the day and ample street parking of an evening is available. Flagstaff Station is a 5 minute walk and a regular tram route along La Trobe Street services William Angliss Institute.

Students with Disabilities

Wheelchair access is available in most areas of the Institute. Advice of your particular circumstance at the time of enrolment would be appreciated. Should you need further information or assistance, please phone (03) 9606 2111.

Maintaining Privacy

William Angliss Institute complies with the Privacy Act of 2001. For details of our privacy policy visit our website www.angliss.edu.au or contact the Information Centre.